Terms & Conditions

Wholesale Terms & Conditions

1. Prices
All prices are exclusive of GST
The Company reserves the right to alter prices at any time prior to delivery

2. Payment
a) Initial orders from new customers will be due for payment on a Pro-Forma basis ( payment prior to dispatch). Once a line of credit has been agreed, payment terms are strictly thirty (30) days from the date of the Company's invoice.
b) The Company reserves the right to charge interest at a rate of 10% per annum calculated on a daily basis from the due date up to the actual date of payment.
c) If, due to default in payment, the Company incurs additional costs in collecting the debt such as legal or debt collection fees etc then the defaulting customer will be held liable for all of these costs.

3. Dispatch
a) Every effort will be made to fulfil promises of dispatch and delivery to the address shown on the order but no liability for failure to do so can be accepted. Dispatch will only be effected to the customer's own premises unless the Company has specially agreed to the contrary.
b) The Company reserves the right to make delivery in instalments and, in this case, to tender a separate invoice in respect of each instalment.

4. Damage/Loss in Transit
a) The Company accepts no liability for any loss resulting from the customer's failure to comply with our carrier's requirements with respect to notification of damage, shortage, non delivery of goods.
b) Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 3 days.
c) Damaged goods returned to the Company will only be accepted if previously agreed in writing.
d) Non-delivery must be advised in writing to the carriers and ourselves within 10 days of date of invoice.

5. Backorder Policy
Out of stock items need to be re-ordered by the customer. We do not cater for them as backorders unless you specifically request that on a particular order.

6. Damaged Goods
If you receive a product you believe to be damaged or faulty, simply claim a refund in writing (fax, email, or letter listing the items) within five working days, and then return your purchase within 14 days of dispatch. Alternately, to avoid return freight costs please

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